Case study

Kindernothilfe (KNH) is a German non-profit organization dedicated to supporting vulnerable children in impoverished and underprivileged regions worldwide. Founded in 1959, it has made significant contributions as one of Europe’s largest charities dedicated to child aid. Operating in over 30 countries, Kindernothilfe emphasizes the importance of ensuring children’s rights and providing access to education, healthcare, child protection, and community development initiatives, all aimed at enhancing children’s living conditions and eradicating poverty.

The challenge: Finding a secure and user-friendly solution for global teams

Before choosing Passwork, Kindernothilfe relied on KeePass, a solution that limited scalability and lacked user-friendly features essential for a globally operating organization. With over 300 employees across more than 30 countries, the organization required a secure, scalable, and intuitive password management solution.

Doing so was crucial to meet the growing demands of its international team, especially for enhancing password sharing and access management capabilities for remote employees.

The solution: Switching to Passwork for improved security and simplified user access

Kindernothilfe opted for Passwork for its robust self-hosting capabilities, ensuring optimal data control and security. The seamless integration with SAML2 for Single Sign-On (SSO) streamlined access management across multiple platforms.

Furthermore, Passwork’s intuitive interface, along with its mobile app and browser extension, made it possible to manage passwords effortlessly from any device. The secure password-sharing features enhanced team collaboration, significantly reducing human error and improving overall security protocols.

The implementation: Gradual rollout and building a secure infrastructure

The implementation process took approximately two months. It was primarily focused on establishing and thoroughly testing the infrastructure to ensure Passwork met Kindernothilfe’s security requirements. The integration of SAML2 for Single Sign-On (SSO) was smooth and completed within a short timeframe.

To facilitate the successful implementation of Passwork, Kindernothilfe opted for a phased rollout rather than deploying the password management solution organization-wide all at once. They began with a smaller group of employees to showcase the benefits of the system and gradually promoted its use.

While organizing various promotional and educational activities, such as “Lunch and Learn” events, the organization encouraged employees to engage with Passwork. The goal was to achieve the point where at least 50% of the staff actively used Passwork before expanding the system to the entire organization.

The results: Increasing operational efficiency for cross-border teams

Currently, approximately 50% of the staff are actively using Passwork—a centralized, secure, and user-friendly solution for password sharing. This incremental approach not only ensured higher user engagement but also significantly strengthened security protocols across the organization.

By improving password management processes, Kindernothilfe increased its overall operational efficiency, especially for cross-border teams. Educational initiatives, such as “Lunch and Learn” sessions, were instrumental in raising awareness about Passwork and facilitating its successful adoption throughout the organization.